.Five9 (FIVN) has been actually rewarded the 2024 Aragon Study Advancement Honor for AI Get in touch with Centers as well as named an Innovator in 2 Aragon Investigation Entire world rumors: AI Representative Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The company was identified as the absolute most key vendor in the AI Agent Operating systems report.At the core of Five9’s innovation is their vision for The NEW CX, where Artificial Intelligence Professionals as well as AI-empowered Person Professionals team up to supply hyper-personalized consumer knowledge. The company recently introduced brand new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of innovation in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Agents artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was additionally named an Innovator in The Aragon Analysis World for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Research Study World for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has actually been actually named a winner of the 2024 Aragon Analysis Innovation Honor for AI Call Centers. Additionally, Five9 has been called a Leader in pair of Aragon Analysis Planet files: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This acknowledgment from Aragon Research study emphasizes Five9’s setting as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record openings Five9 as the absolute most
key merchant rated in
the report, identifying Five9 s important sight for AI-driven innovation in CX. At the primary of the innovation is actually Five9’s concept for The brand new CX where Artificial Intelligence Agents and AI-empowered Human Brokers collaborate to deliver hyper-personalized, simple client experiences. By inspiring services to provide transformative customer interactions while reducing expenses and improving productivity, Five9 is actually setting new requirements for AI-powered services in the contact facility market.
AI is actually fundamental for developing remarkable customer experiences, as well as our experts are actually honored to become identified through AragonInvestigation as cutting-edge for our initiatives to push the intelligent contact facility ahead, claimed Jonathan Rosenberg, Principal Technology Officer and also Chief of Artificial Intelligence, Five9. Our concentration has actually been actually, and also will continue to be, helping services provide those experiences with easy-to-use tools and also capacities. With each brand new technology, our experts take an advance for both Five9 as well as for the field all at once.
The Aragon Analysis Development honor identifies carriers leveraging ideal use of technology to certainly not simply conform as markets alter, however to proactively disrupt and notify exactly how their markets are going to grow. Five9 was actually formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors service.Five9’s devotion to innovation, specifically its own sight for blending artificial intelligence Representatives as well as AI-empowered Person Representatives, is actually preparing a brand-new standard for just how organizations can easily supply hyper-personalized and seamless consumer knowledge, stated Jim Lundy, Owner, Chief Executive Officer and Lead Professional, Aragon Study. This award and also record identity builds on Five9’s dedication to delivering artificial intelligence developments for CX.
Previously this year, the business presented brand-new improvements, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that completely transform the way business move toward CX, steering better results for each customers and representatives. Concerning Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, supplies a detailed room of services to energy AI-elevated consumer knowledge that deliver much better business end results and Take Pleasure to CX.
Our consolidated cloud-native offering permits hyper-personalized customer expertises and also additional inspired workers, making every client interaction much more hooked up, easy, as well as individual. Relied on through 2,500 +clients as well as 1,400+ companions internationally, Five9 unites the energy of artificial intelligence, our system, and our individuals to drive AI-elevated CX.To find out more, go to www.five9.com. Interact along with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Liberties Scheduled.
The recognition of an Aragon Analysis honor victor is actually certainly not an endorsement through Aragon Analysis of any kind of seller, item, or even solution. Sight source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors did Five9( FIVN) gain in 2024 coming from Aragon Research? Five9 won the 2024 Aragon Analysis Development Honor for Artificial Intelligence Get In Touch With Centers and also was actually named an Innovator in two Aragon Analysis Globe records: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What new AI products performed Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents to completely transform client experience management.Just how performs Five9’s( FIVN )BRAND-NEW CX eyesight impact customer care? Five9’s brand-new CX sight blends AI Brokers with AI-empowered Human Representatives to deliver hyper-personalized, simple consumeradventures while lessening prices as well as boosting effectiveness.
What was actually Five9’s( FIVN) important position in the Aragon Analysis World 2025 document? Five9was actually set up as the best tactical seller in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, realizing their strategic vision for AI-driven development in CX. When carried out Five9( FIVN) acquire the AragonResearch Study Innovation
Award
?
Five9 was actually officially presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.